FAQs

How do you charge for services?


For Airbnb management services, our fee is a percentage of each booking, plus the cleaning fee. For Residential management services, we have a few options, from hourly rates to yearly services, it depends on your specific needs. Let’s talk about how we can customize a solution for you!




Is there a minimum length commitment to sign up for your services?


Yes! Our services are aimed to serve frequent hosts, and we ask hosts to commit to a minimum of 16 weeks yearly.




Can you manage my Airbnb rental apart from your other services?


Yes! Our Airbnb Management services are billed as a percentage of each booking, plus the cleaning fee. You only pay us when we handle a booking.




Do you provide Residential Management services for customers who are not planning to Airbnb their home?


At the moment, we only provide Residential Services for customers looking to Airbnb their home.




Is there a contract?


Yes! A mutually agreed upon contract will outline services and fees, responsibilities, duration, termination clause, and liability.




Which areas do you service?


We operate in several Counties in the Catskills and Hudson Valley. Please call or email us to see if your home falls in our coverage area.




Can you help us stage the house before the photographer's arrival?


Absolutely, we offer staging services for the photoshoot. Let's discuss a few options and understand what works best for you. This way you would definitely have an edge over the competition!




Can you advise us on what items to purchase to set up our rental?


Yes, we will give you a list of what items are a must for your Airbnb. From hotel quality bedding, towels, toiletries, tableware, and all needed to make sure guests have a wonderful experience and leave 5-star reviews.




Can you purchase all the inventory and stock up the house on our behalf?


Yes, absolutely! We are happy to do all the purchasing. You will also benefit from discounted rates as we buy many of these in bulk.




I am thinking about setting up my home as a short-term rental while we are away for a few months. Does this service cost more?


Great! And no, it doesn't. If you choose us to fully manage your home, we recommend you sign up for a bundle of services. For Airbnb management services, our fee is a percentage of each booking. For home residential services, our fee can be a stand-alone service or billed as an add-on to our custom bundles. Let’s talk about how we can customize a solution for you!




Do I need to have the house cleaned for the photoshoot?


Yes, the house should be spotless. Just as it would be for a guest’s arrival. We can arrange for our trained cleaning crew to take care of it.




Do I need to be present for the photoshoot?


You can, but you don’t have to. We will be there to make sure everything is picture-perfect.




I like my landscaping company. Are we required to use your specific maintenance providers?


No! We will work with any of your existing vendors to ensure that they are doing a great job. While we maintain relationships with approved service providers, we are happy to work with your preferred vendors.




What do your concierge services include?


We tailor our services to fit your guests’ needs. From vetting and booking babysitters to arranging spa services to prepping for dinner parties, we cater to your guests’ needs so that they may enjoy their stay to its fullest.





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Talk To Us

Ready to see if 
Manage This home is a fit?

It starts with a free consultation – fill out the formulary and we’ll get in touch to collect all the details from you including your objectives, goals, and budget.

We’ll create a customized plan, explain our process, and provide examples of other properties we worked on to show you what we can do. We’ll also go through our fee structure and any associated costs involved. Our team approaches everything with transparency and clarity to grow and maintain a mutual partnership with you.

Schedule a free consultation

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